Holeproof: Web Site Privacy Policy

This Privacy Policy applies to the Web Site which is owned and operated by Holeproof, a division of Pacific Brands Holdings Pty Ltd (ABN 40 098 742 655) under the domain name 'www.holeproof.com.au'. The Web Site is operated on behalf of Pacific Brands Holdings Proprietry Limited. The information described in this Privacy Policy may be shared between members of the Pacific Brands Holdings Pty Ltd group.

Holeproof is committed to protecting Your privacy. This Privacy Policy explains how Your Personal Information will be treated as You access and interact with the Web Site.

Definitions of terms used in this Privacy Policy may be accessed by following the hypertext links where they appear. The full set of definitions is available here.

1.1 Application of this Policy

This policy concerns Personal Information which:

(a) You provide to Holeproof when You communicate with Holeproof through the Web Site; and

(b) Holeproof collects from You when You access the Web site.

1.2 Collection of web site usage information

(a) Holeproof uses Cookies to enable Holeproof to track information about Your visits to the Web Site and analyse this data for trends and statistics.

(b) When You access the Web Site Holeproof's system will record:

(1) The time and date of Your visit to the Web site;
(2) What parts of the Web Site You visit;
(3) How long You spend on any page of the Web site;
(4) How many times You visit the Web Site; and
(5) Which domain (country) You are visiting from.

This information does not identify You personally [and will not be matched with any information which does identify You personally].

(c) Holeproof do NOT use Cookies to track:

(1) Where You go when You leave the Web Site; or
(2) Your Personal Information

(d) You can configure Your browser to reject Cookies. Rejecting Cookies will not restrict Your access to the Web Site in any way.

(e) Holeproof uses and discloses aggregated non-personally identifying information collected through the Web Site as part of the process of improving the Web Site.

1.3 Collection of Personal Information

(a) You can visit the Web Site without revealing any Personal Information.

(b) Holeproof may request Personal Information from You when You:

(1) Provide feedback on the Web Site
(2) Enter a competition from the Web Site
(3) Contact Holeproof through the Web Site;
(4) Join a Holeproof mailing list

(c) Where Holeproof wishes to collect Personal Information about You (such as Your name, contact information or other personal information) via the Internet, Holeproof will expressly ask You for that Personal Information and explain the purpose for which Holeproof is requesting the information (eg. to add You to Holeproof's mailing list).

1.4 Use of Personal Information

(a) Holeproof will use or disclose Personal Information that You provide to Holeproof in accordance with this Privacy Policy, for the purpose(s) for which Holeproof collected it, where You have consented to the use or disclosure, or for purposes related to the Pacific Brands Holdings Pty Ltd normal business operations. Related purposes for which Personal Information may be used or disclosed include the following:

(1) to provide You with information about products that may be of interest to You, unless You have previously advised Holeproof that You do not wish to be contacted for those purposes;

(2) purposes relating to Market Research within the Pacific Brands Holdings Pty Ltd;

(3) purposes connected with the operation, administration, development or enhancement of the Web Site; and

(4) where Holeproof suspects that fraud or unlawful activity has been, is being or may be engaged in.

(b) Any time Holeproof personally sends You promotional material, Holeproof will give You the choice to opt-out of receiving further promotional material.

(c) In situations where Holeproof wish to use or disclose Your Personal Information for a purpose not set out in this Privacy Policy, Holeproof will contact You and seek Your consent first.

(d) Holeproof does not usually reveal Your Personal Information to persons or entities outside of the Pacific Brands Holdings Pty Ltd. However, although such situations are rare, Holeproof may disclose Your Personal Information to third parties in any of the following circumstances:

(1) where an investigation of fraud or unlawful activity has been or is being conducted by Holeproof and the information is disclosed to relevant persons or authorities; or

(2) where the disclosure is required or authorised by law; or

(3) where Holeproof believes that the disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for national security in the performance of its functions; or

(4) for the preparation for or the conduct of legal proceedings or for the implementation of the orders of a court or tribunal.

1.5 Handling Your Email

(a) Holeproof will preserve the content of any email that You send to Holeproof, if Holeproof believe that Holeproof has a legal requirement to do so.

(b) Any Personal Information contained in Your email, including Your email address, will be used or disclosed in ways set out in this Privacy Policy.

(c) Your email message content may be monitored by Holeproof's service providers or Holeproof employees for trouble shooting and maintenance purposes or where email abuse is suspected.

1.6 How to access the information we hold about you

If You require access to any Personal Information which Holeproof holds about You, please e-mail Holeproof, or call Holeproof on +61 3 9210 2222 or contact Holeproof by mail at 1 Norcal Rd, Nunawading VIC 3131, Australia. Holeproof will require proof of Your identity before providing access to Your Personal Information.

Holeproof may refuse access where required or authorised by law to do so. Examples of when this may occur include:

(a) where providing access would have an unreasonable impact on the privacy of others;

(b) if the request for access is frivolous or vexatious;

(c) where the information relates to legal proceedings between You and Holeproof, and the information would not be accessible by the process of discovery in those proceedings. Holeproof will provide reasons to You if Holeproof refuses to provide access to or correct Your Personal Information.

1.7 Security

Holeproof takes reasonable steps to protect Your Personal Information that Holeproof holds from misuse and loss and from unauthorised access, modification or disclosure. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. So while Holeproof strives to protect such information, Holeproof cannot ensure or warrant the security of any information You transmit to us and You do so at Your own risk. Once Your Personal Information comes into Holeproof's possession, Holeproof will take reasonable steps to protect that information as described.

1.8 Adherence to principles

(a) If at any time You believe that Holeproof has not adhered to these principles or have any other comments on these principles, please notify Holeproof by e-mail, or call Holeproof on +61 3 9210 2222 or contact Holeproof by mail at 1 Norcal Rd, Nunawading VIC 3131, Australia.

(b) Holeproof will use all reasonable efforts to promptly deal with the matter.

(c) This Privacy Policy is governed by the law of Victoria, Australia and You and Holeproof irrevocably submit to the non-exclusive jurisdiction of the courts of Victoria, Australia.

1.9 Changes to the Privacy Policy

(a) You acknowledge and accept that Your use of the Web Site indicates Your acceptance of the Web Site terms and conditions and the Privacy Policy.

(b) This is the current Privacy Policy. It replaces any other Privacy Policy for the Web Site published on the Web Site to date.

(c) Holeproof may at any time vary the Privacy Policy by publishing the varied Privacy Policy on the Web Site. You accept that by doing this, Holeproof has provided You with sufficient notice of the variation.

Date of Publication - 7th September 2001- Version 1